Eaton Office Supply Goes Live! EATON BENEFITING FROM IMPROVED AUTOMATION, INVENTORY MANAGEMENT AND DEMAND FORECASTING CAPABILITIES Centennial, CO, October 30, 2004 - Syngistix, Inc. announced today that Eaton Office Supply, one of the largest privately held office products dealers in the United States, has successfully installed supply chain software applications including X!TE enterprise, Vision, a customer demand and inventory forecasting software package and Online, a seamlessly integrated eCommerce application. "It is critical for Eaton to invest in technology if we are to grow our business and strengthen our position in the highly competitive office products industry," said Bruce Eaton, president of Eaton Office Supply. "Syngistix software is designed specifically for companies within the office product dealer market. With the addition of their Vision demand forecasting application, those of us with complex inventory management needs will be able to maintain our position as a leading edge office products supplier." "In our industry, there are many companies running older legacy software and hardware systems who are going to need to upgrade in the next few years in order to remain viable. We wanted to get a head start on our competitors by upgrading to the latest Windows-based supply chain software and Syngistix was ready to support us. We looked at competing software applications and found that Syngistix' software is ahead of other enterprise software solutions. We needed software that allows us to seamlessly communicate with suppliers and customers and helps us more accurately forecast our supply and inventory needs. Syngistix' supply chain software will enable us to accomplish those objectives," added Bruce Eaton. I am pleased that after one month of operation on the new Xite platform, we have been able to process over 11,000 orders and over 7,000 purchase orders. Our double digit sales growth in October coupled with the challenges of converting systems created a difficult environment. But, the Syngistix team's support through the process has been extremely helpful, Bruce Eaton concluded. "We are pleased to be helping Eaton, an industry leader with a clear vision of the future, grow their business. Eaton has upgrading from a legacy green-screen based system to X!TE, a Windows-based application," said Robert Drucker , CEO of Syngistix. Our team worked long hours on the implementation, including the conversion and creation of numerous custom reports. We are excited to add Eaton to our list of newly converted X!TE installations. X!TE is an enterprise software suite that provides end-to-end supply chain management for today's distributors. X!TE allows customers to improve their internal operations and workflow, enhance customer service and quickly recognize a return on investment (ROI). Using a Microsoft-based client-server architecture, Windows platform and SQL database, X!TE was designed for robust integration with other existing business systems. This architecture allows the X!TE product to be easily configured and leverages a distributor's existing investment in hardware while allowing migration to the latest technology. The Vision System is an analytic software package that accurately projects future customer demand and inventory supply needs. By using Vision, companies can efficiently purchase the right products, at the right time for each stock location, thereby minimizing inventory carrying costs while maximizing order fill rates and customer satisfaction. About Eaton Office Supply
Eaton Office Supply, located in Amherst , NY , has been in the office supply business for over 85 years. The company has become one of the fastest growing privately held companies in New York State . Since 1915, Eaton has delivered office supply products to organizations that choose to use a quality office supply distributor. Eaton has grown its business by focusing on customer service including offering guaranteed low prices, free next day delivery, expert product knowledge, over 25,000 office supply items, and service guarantees. For more information, visit www.eatonofficesupply.com . About Syngistix
Syngistix, Inc. provides supply chain management software solutions for distribution enterprises. The company specializes in providing low-risk migration paths from legacy systems to newer technologies. Its products include X!TE, an enterprise application suite focused on traditional distribution models, Vision and X!TE Online, a seamlessly integrated eCommerce application. The company, which has a 27-year track record, was formerly known as Distribution Resources Company. With hundreds of customers Syngistix products increase customer efficiencies in product distribution, inventory reduction and customer service. Customers include UNISOURCE, Corporate Express and TruServ Canada . For more information, email info@Syngistix.com , or visit www.Syngistix.com . Syngistix is a trademark of Syngistix, Inc.
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